We guarantee the uptime of your SharePoint solution with our proactive and reactive SharePoint managed support services.
​Collaboration technologies are continually changing the way people work. Enterprises eager to keep pace with the possibilities for demanding business users are turning to managed service providers to maximize their Microsoft investments in collaboration. As a Microsoft collaboration specialist, Synesis IT helps enterprises unlock the value in Microsoft investments so you can provide the latest innovations to your community of users and respond faster to the needs of your business. Our managed services includes support for SharePoint applications only (MOSS 2007, SP 2010, SP 2013 & SharePoint Online in Office 365).

Synesis IT’s Collaboration Managed Services take responsibility for some or all aspects of your Microsoft based enterprise collaboration platform, associated processes and applications. We do this using the latest social and mobile technologies centered on Microsoft SharePoint, and appropriate other Microsoft products including Yammer, Microsoft Exchange and Microsoft Lync offered in Office365.

Our Managed Services Framework defines an end-to-end menu of services for enterprise collaboration

Service Catalog
  • Strategy
  • Governance
  • Design
  • Migration
Simplify collaboration platform management and maintenance
Application Managed Services (AO)
  • Application monitoring
  • Release management
  • Problem management
  • Change management
  • Major and minor enhancements
Reduce risk for new SharePoint solutions
Infrastructure Managed Services (IO)
  • Infrastructure monitoring and management
  • Remote support 24/7/365
  • Disaster recovery
Measure and grow SharePoint adoption with relevant platform enhancements
  • SharePoint on premise
  • Office 365
  • Private, public or hybrid cloud
Provide consistent, predictable business services with a single delivery and support organization

Our maintenance contracts usually are for a minimum of 6 months, and undergo a process suited to maintenance projects.

We have flexible support packages to which almost all of our clients subscribe for support, not only for rapid incident management but also to take advantage of cost-effective on-going consultancy and development.

Our SharePoint Managed Services offering is tailored to the needs of your business and can include some or all of the services listed above. Each service is priced as part of a monthly retainer. Please contact us to discuss your SharePoint Managed Services needs and to obtain a quote on how best to accomplish your goals. We would be glad to make a free estimation of your SharePoint support project.

For further information

Call (212) 608-6112 to speak directly with a Solutions Executive.
Contact Synesis IT ​to find out how we can help you.