Our Application Outsourcing Services reduce your application environment costs while continuously optimizing and innovating. Typically, application services are required to provide the day-to-day operations, support, and maintenance of applications, relieving clients from the high cost of managing enterprise applications.
- Capacity Services
- Managed Services
- IT Transformation Services
As part of these services, we provide a multi-year contract with SLAs in a managed service environment. We will provide specific enhancements or Application Development projects to augment your application portfolio.
When your company uses a professional IT consulting service provider like Synesis IT, you are hiring a company of highly trained experts to do what they do best and make sure your mission critical applications work—so that you can do what you do best.
Application Outsourcing is delivered via an annuity-based contract – focused on activities and SLAs as opposed to a project-based activity to deliver specific functionality. Due to the annuity nature of Application Outsourcing contracts, we provide a number of application outsourcing services from requirement analysis to deployment and from deployment to end-of-life. These services can be procured either as a standalone format or as a combination of services in order to provide the required levels of service and support for our clients.
- Synesis IT will perform an Application Management Scoping Exercise at our own expense to determine what savings you can expect to see
Synesis IT will commit both to the cost savings and to improved service levels under a service level agreement.
Our Infrastructure (System) Managed Services is a proactive preventative approach to keeping your systems up, running and available. We know that you are constantly challenged by the task of managing the demands of growing your business while coping with continuous technology challenges.
Our focus is to keep your systems operational and available so that you can focus your efforts on the demands of growing your business, managing costs and increasing revenues. We want to help you realize the productivity gains and ROI you have been expecting from your computer systems.
Synesis IT now has the ability to offer you peace of mind when it comes to your computer network and systems. Monthly plans are available from Synesis IT at three levels of service, ranging from basic monitoring to a completely out-sourced IT solution, including a loaner PC in the event of a critical repair or replacement. We offer the following services and tailor them to your needs:
- Level 1 Support
- Level 2/3 Support
- Break/Fix, Enhancement
- 24×7 monitoring of your applications, desktops, servers, and network devices
- Onsite and Remote Support
- Early warning and preventive alerts
- Environment Management: Manage facilities, technical infrastructure and perform configuration management.
Our proactive managed services eliminate the scenario of calling and waiting for the “computer guy.” Potential issues and problems are prevented. Systems and people remain productive and working. In the case where problems do occur, response times can often be within minutes.
We will perform an Application Management Scoping Exercise or Infrastructure Outsourcing scoping at our own expense to determine what savings you can expect to see
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